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New Decision Clarifies Insurer's Examination Requirements

In the decision, Larry Ward and State Farm Mutual Automobile Insurance Company [FSCO A14-010161], Arbitrator Chuck Matheson decided on a preliminary issue as to whether an insured, Mr. Larry Ward, was precluded from proceeding to arbitration on a number of issues due to his non-attendance for insurer's examinations, which are required under Section 44 of the Statutory Accident Benefits Schedule (SABS). One of the factors considered by Arbitrator Matheson was whether or not State Farm provided medical or other reasons for the insurer's examinations.  The arbitrator interpreted the requirement to be that, "...the medical reasons test must tell the Applicant, in an unsophisticated way, why the tests [insurer's examinations] are reasonable and necessary."  The words "reasonable and necessary" are new to the consideration of what is required for a medical reason required by an insurer. The decision also confirms that, just because an insurer has not approved particular treatment or an assessment (for instance, if it is funded by OHIP), does not mean that they are not required to pay for transportation to and from them.  It also confirms that an OCF-18 Treatment and Assessment Plan is not required for goods or services under $250.00, as well as for medications prescribed by a regulated health professional. Arbitrator Matheson also concluded that case management services, while subject to submission on a treatment plan, are not subject to an insurer's examination.  He notes that,

I accept the Applicant's interpretation of section 14 that the "virtual account" called medical and rehabilitation benefits shall pay for the specified benefits listed in sections 15, 16 and 17. It does not mean, however, that section 17's case manager benefit is in fact a Medical or Rehabilitation Benefit, per se. The legislature severed the case manager because it is not a specified Medical or Rehabilitation Benefit. The case manager's function is to coordinate the specified benefits of sections 15 and 16 in order help the insured person to attend and claim said specified Medical/Rehabilitation and/or Attendant Care Benefits for a catastrophically impaired person.

This decision can be read in its entirety by clicking on the link below. Ward and State Farm - Medical Reason, Transportation

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