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Attendant Not Required to Provide Academic Records to AB Insurer

An arbitrator at the Financial Services Commission of Ontario (FSCO) has ruled that a person providing attendant care for an insured is not required to provide their academic records to the accident benefits insurer. In Mary Anthonipillai and Security National Insurance Co./Monnex Insurance Mgmt. Inc. [FSCO A11-001168] the daughter of the claimant, Mary Athonipillai, was providing housekeeping and attendant care services for her mother while she was attending university.  The insurer, Security National, requested a copy of the daughter's academic records because it took the position that the amount of attendant care and housekeeping services provided seemed excessive if the daughter was attending school at the same time.  It was unknown if she was a part-time or full-time student and the daughter ignored all requests from the insurer for this information.  Security National believed that the lack of this information was prohibitive to any meaningful settlement discussions. Arbitrator Jessica Kowalski stated,

I am not persuaded that the records are so relevant that their non-disclosure now would prejudice a just and fair hearing so that I should therefore set aside privacy concerns around documents that contain information personal to a third party but none about a party to this proceeding. Nor am I persuaded that the academic schedule is as probative as Security National asserts. That schedule will not disclose how often, or even whether, Ms. George attended her classes.For these reasons, the motion is dismissed.

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